Privacy Policy

AYO Mancala · Last updated 22 October 2026

This Privacy Policy describes how AYO Studios ("we", "us", or "our") handles information in connection with the mobile game AYO Mancala: Ayo & Oware (the "Game"). AYO Studios is operated by Adolfo Manuel Aguilera Luna, located at C. Florencia 1, Elda 03600, Spain.

By downloading or using the Game, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

Some game data is stored locally on your device, and some is stored online so that you can play with other people, keep your progress and use social features. Certain information is also processed by third-party services used to provide online play, advertising, purchases, analytics and technical services.

Account and online data

• A player ID created automatically when you first play
• Your chosen player name, avatar, profile frame and title
• If you choose to link or protect your account, a Google or Apple sign-in identifier
• Game progress saved online so it can be restored on a new device: level, experience points (XP), coins, owned items, statistics and achievements
• Online match results, rankings, leagues and seasons
• A notification token, if you allow notifications

Social features

• Your friend code, friends list and friend requests
• Club membership, role, weekly points and help given to teammates
• Messages you send in match chat, private messages and club walls
• Players you block, and reports you send or receive
• Your social privacy settings and whether you appear online

Stored on your device

• Game settings and preferences
• Daily mission, puzzle and Season Pass progress
• Other information required to save and restore your game state

Processed by third parties

Advertising. The Game displays third-party advertisements using Unity LevelPlay, including Unity Ads and other advertising networks that may be made available through the LevelPlay mediation platform.

Advertising providers may process information such as device identifiers, advertising data, product interaction data, IP address, approximate location derived from the IP address, technical information and performance information. This information may be used to display advertisements, measure advertising performance, perform attribution, limit advertising frequency, prevent fraud and operate advertising services.

On iOS, access to identifiers or information that requires permission under Apple's App Tracking Transparency (ATT) framework is subject to the user's permission where required.

In-app purchases. Purchases are processed by the platform from which you downloaded the Game, such as the Apple App Store or Google Play. AYO Studios does not collect or store your full payment card or bank account details. Purchase history may be processed to provide purchased content, validate transactions and restore eligible purchases.

Analytics and performance. The Game and third-party services may process information about game activity, product interactions, device information, crash reports and performance to understand how the Game is used, maintain its functionality and improve its performance and user experience.

We do not collect your email address, phone number, contacts or photos.

2. How we use information

• Save and restore game progress, including on a new device
• Provide gameplay features, missions, puzzles, achievements and progression systems
• Provide online matches, rankings, leagues and seasons
• Provide friends, chat, private messages, clubs, club help and weekly club events
• Send notifications you can turn off at any time, such as game invitations, messages and rewards
• Manage in-game currency and purchased content
• Process and restore in-app purchases
• Display and measure third-party advertising
• Perform advertising attribution and fraud prevention
• Moderate the community and act on reports
• Understand how the Game and its features are used
• Maintain and improve performance and reliability

3. Chat, messages and moderation

Players can send quick phrases to other players. Free-text chat is only available under the conditions shown in the Game, such as a protected (linked) account and acceptance of the community rules, and it may be limited according to age.

Messages are filtered automatically to block insults and personal contact details such as phone numbers, emails and links. You can mute, block and report other players at any time. Reported messages are reviewed, and breaking the community rules may lead to sanctions, from temporary chat restrictions to permanent bans.

Private messages and club wall posts are automatically deleted after 30 days. Do not share personal information in chat.

4. Advertising and tracking choices

AYO Mancala uses third-party advertising services.

On iOS, when Apple's App Tracking Transparency framework applies, the Game will request permission before accessing information that requires tracking authorization. You can manage tracking permissions through Settings → Privacy & Security → Tracking on your iOS device.

If you decline tracking permission, you can continue to use the Game, although advertisements may be less personalized.

On Android, advertising and privacy controls can be managed through the privacy and advertising settings provided by your device and Google.

Where required by applicable law, additional consent choices may be presented before advertising-related information is processed.

5. Children's privacy

AYO Mancala is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. Free-text chat is limited according to age, as shown in the Game.

If you believe that a child has provided personal information inappropriately, please contact us and we will take appropriate steps, including deleting it.

6. Data sharing

We do not sell your personal information.

Information may be processed or shared with service providers necessary to operate the Game, including:

• Google Firebase (social features, notifications and analytics)
• Microsoft PlayFab (accounts, saved progress and rankings)
• Photon by Exit Games (real-time online matches)
• Unity Technologies, Unity LevelPlay and Unity Ads
• Advertising networks available through the LevelPlay mediation platform
• Apple and Google (sign-in, purchases and notifications)
• Other technology providers necessary to provide Game functionality

Your player name, avatar, frame, title, level, rankings, club and club messages are visible to other players as part of the Game's online features.

Third-party providers process information according to their own privacy policies and applicable laws. The advertising networks available through mediation may change over time.

7. Data retention

• Account and online game data are kept while your account is active.
• Private messages and club wall posts are deleted automatically after 30 days.
• Inactive clubs are closed automatically.
• If you delete your account, your data under our control is removed within 30 days, except where we must keep it to comply with legal obligations, resolve disputes or prevent fraud or abuse.
• Information stored locally on your device remains there until you delete the Game or clear its data.
• Information processed by third-party providers is retained according to their respective retention policies and applicable legal requirements.

8. Your privacy rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• Request access to personal information
• Request correction or deletion
• Request a copy of your data
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent

Deleting your account: you can delete your account and its online data at any time from Settings → Delete account in the Game, or by contacting us using the details below.

For information processed independently by Apple, Google, Unity or another third-party provider, you may also need to use that provider's privacy controls or contact that provider directly.

If you are located in Spain, you also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

9. Security

We take reasonable measures to protect information associated with the Game. Data is encrypted in transit and stored with our providers using industry-standard security measures. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Changes to this Privacy Policy

We may update this Privacy Policy when the Game, its functionality, third-party providers, or applicable legal requirements change. When we make changes, we will update the "Last updated" date at the top of this page and, for important changes, let you know in the Game.

11. Contact us

AYO Studios (Adolfo Manuel Aguilera Luna)
C. Florencia 1, Elda 03600, Spain
ayostudios.game@gmail.com